Founders, investors, and support organizations active in Customer Experience.
Customer service and contact center event centered on AI, automation, and CX tech. Price: expo-only often free/low cost; congress passes about EUR 1500+. Good for chatbot and voice automation startups.
Dixa is a Danish customer engagement platform that unifies phone, email, chat, and messaging into one support workspace. Founded in 2015, Dixa emphasizes a relationship driven approach called Customer Friendship and helps digital first brands manage omnichannel support at scale. The company expanded across Europe and the United States, raised large funding rounds, and acquired knowledge base and conversational AI products to broaden its suite. Dixa is a notable Copenhagen based SaaS scale up.